aircraft instrument requirements aircraft loading system aircraft performance and landing calculations aircraft speed limitations aircraft systems applicability of drug and alcohol regulations classification of operations cockpit management: flight crew coordination: distribution of responsibilities working with a flight crew concept flight crew cooperation: small group dynamics (norms, atmosphere, pressure, communication, structure) conflict management leadership, style of management: concern for performance concern for people democratic versus autocratic style encouraging inputs and feedback optimising flight crew performance in flight correcting flight crew coordination deficiencies communication: verbal and non-verbal communication one and two-way communication effects of different communication styles miscommunication (including cultural misunderstandings) effective decisionmaking processes: identify problems and causal factors assess component parts systematically and logically employ analytical techniques to identify solutions and to consider the value and implications of each generate solutions and/or alternative courses of action assess alternative solutions and risks with other flight crew members determine course of action communicate decision and delegate tasks to flight crew monitor progress against agreed plan evaluate decisions in line with changing circumstances ensure decisionmaking is improvement-focused and directed towards achieving optimum outcomes emergency equipment requirements flight and duty time limits flight rules (specific to aircraft type) documentation aircraft nationality and registration airworthiness of aircraft personnel licencing rules of the air procedures for air navigation air traffic services aeronautical information service aerodromes facilitation search and rescue security aircraft accidents and incidents – pilot in command (PIC) responsibilities air service operations fuel planning and oil requirements for the flight judgement and decision-making: pilot judgement concepts types of judgement motor skills and human factors aeronautical decision-making: decision-making concepts pilot responsibilities behavioural aspects identification of hazardous attitudes: physical factors psychological factors social influences and interface between people pilot judgement awareness: risk assessment cockpit stress management applying decision-making concepts: practical application managing resources safety awareness maintenance authorisations managing cargo and passengers privileges and limitations of the multi-crew or air transport pilot licence with aeroplane/helicopter category rating requirements for an Air Operator Certificate (AOC) requirements for aerodromes type of information contained in an operations manual. |